For those of you who don't already know, I work in Medical Device Quality Management. Specifically managing Quality for an in vitro diagnostics and microscopic imaging company. Our activities are heavily regulated by international standards and the FDA, as a result its a very process driven approach where each part of the standard governs activities with linkages between. This makes for consistency, reproducibility and output matching inputs with ultimately quality and customer satisfaction in mind. It's a case of how can we use feedback to drive improvements to always have the safety and efficacy of the product in the end users hands as high as possible from a quality standpoint.
So why and how does this matter with what we are doing now? I think it coincides a lot. The reason being that high quality output is based on inputs yet it is a living breathing state so activities that have worked in the past may not necessarily work now, which means constant reevaluation and continuous improvement. I think the same can be said for being on dietbet.
When we started this we were not where we wanted to be, yet we knew where we wanted to get to as the end goal. We had data on what could more than likely get us there but only through trial and error can we determine the precise set of activities as inputs to generate the desired output. As a result we need to continually be looking at our own feedback and tweak the activities to continually improve the quality of the outputs.
Have you given yourself feedback and data that you can work with to generate a more sustainable system that continually produces quality results and bounces back well from adverse events?
Think about it ... Happy Friday!