The New Terms of Service

Thank you! I was just about to write them a letter, but I thought I'd come to see what people were saying here, and yes, I agree. Personally, other than finding it distasteful, I think it's probably illegal, at least in some US states.IANAL, but I believe one of the reason companies can make rewards points (like frequent flier miles) expire is because those points have no cash equivalent. DietBet is not covered by that aspect, since they DO let you convert to cash at any point (if it's not tied up in a game) unless they dramatically change the rules. That makes it much more like gift cards where abandonment laws would come into play.But yeah, worse is that it makes it feel like they're trying to pull something over on loyal customers from whom they already seem to take a decent percent. At some point somebody is going to get screwed because of this rule even if it doesn't affect most competitors. That's precisely the sort of rule change a good customer service organization should avoid.